Shipping and Tracking
- We ship both (USA) and worldwide.
- Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 7-12 business days for delivery in the United States, and 15-30 business days for international orders (depending on location).
- I wish we were Amazon Prime, but we're not. We've done our best to source the best carrier partnerships to minimize shipping times.
- OUR NEW baseline to expect is 15-30 business days shipping on standard orders.
- Specific shipping times might vary depending on location, and customs processing speeds.
- Please be understanding and patient - there's not much we can do after we've shipped your order out. We understand how frustrating it can be having to wait to receive a package (trust us, we've all been there), so hang in there and reach out if you have any questions.
*Note: Our current shipping estimates are a bit delayed to between 15-30 business days due to increased variability in customs processing times with the corona-virus outbreak.
- All orders receive FREE standard shipping
Wrong address / change address
- We try and process your order and ship it out as fast as humanely possible, so usually after 1-3 days, the address is "set in stone." We totally understand if you realize later that your shipping address was entered incorrectly, but unfortunately, after we ship the product out, there's not much we can do until it's in your destination country. If you catch the problem early on, we'll do our best to help redirect things, but please pay close attention to entering your information correctly.
Track my package
- Every order is accompanied by a tracking number available on your order portal page. If it seems like the site is ever buggy, try using aftership.com or a third party tracking service. If anything seems off, send us an email and we'll help you out.
Check FAQ's section for more information exchanges and returns